Our Privacy Policy at Anchorage Property Management Inc.
Anchorage Property Management, Inc. ("Anchorage," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store, and protect information obtained through our website, resident communications, applications, customer interactions, and property management services.
Information We Collect
We may collect information including:
* Name
* Mailing address
* Email address
* Telephone number
* Community or property information
* Maintenance requests and service-related communications
* Application and leasing information
* Payment and account-related information
* Information voluntarily provided through website forms, email, telephone calls, resident portals, and other communications
How We Use Information
We use information collected to:
* Provide property management services
* Respond to inquiries and service requests
* Process applications and related transactions
* Communicate with owners, residents, tenants, vendors, and prospective clients
* Provide maintenance updates and appointment notifications
* Deliver community notices and emergency communications
* Maintain customer records and account information
* Comply with legal and regulatory requirements
SMS and Text Messaging Communications
If you provide your mobile phone number to Anchorage Property Management, Inc., you may receive text messages regarding:
* Property management services
* Maintenance requests and updates
* Appointment confirmations and reminders
* Community notices
* Application status updates
* Account-related communications
* Emergency notifications
Message frequency varies based on customer interaction and service needs.
Message and data rates may apply.
You may opt out of receiving text messages at any time by replying STOP to any text message. For assistance, reply HELP or contact our office.
Consent to receive text messages is not required to obtain property management services.
Mobile phone numbers and SMS consent information are not shared with third parties or affiliates for marketing purposes.
Information Sharing
Anchorage Property Management, Inc. does not sell personal information.
Information may be shared only when necessary to:
* Provide requested services
* Perform maintenance or vendor-related work
* Comply with legal obligations
* Protect the rights, safety, and security of our clients, residents, communities, or business operations
Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
Third-Party Services
We may utilize third-party service providers and software platforms, including property management software, resident portals, email systems, payment processors, and communication platforms necessary to conduct business operations. These providers maintain their own privacy and security practices.
Cookies and Website Analytics
Our website may use cookies and similar technologies to improve website functionality, analyze website traffic, and enhance user experience. You may adjust your browser settings to manage cookie preferences.
Retention of Information
We retain information only as long as necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.
Changes to This Privacy Policy
Anchorage Property Management, Inc. reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
Contact Information
Anchorage Property Management, Inc.
9250 Alternate A1A, Suite C
North Palm Beach, Florida 33403
Telephone: (561) 621-2340
Email: info@anchoragepmi.com